Privacy Policy

Introduction

This Privacy Policy explains how AFC Collection collects and processes personal data in accordance with GDPR.

Data Controller

AFC Collection

Rue de La Concorde 62, 1050 Ixelles, Belgium

VAT: BE 0XXX.XXX.XXX

Love@afc-collection.co

Data We Collect

Information you provide:

  • Name
  • Email
  • Phone
  • Project details

Automatically collected:

  • IP address
  • Browser/device
  • Website usage

Communication data:

  • Emails
  • Chat (Crisp)
  • Booking data

Purpose of Processing

We use data to:

  • Respond to inquiries
  • Manage appointments
  • Provide services
  • Improve website
  • Send communications (if consented)

Legal Basis

  • Consent
  • Contractual necessity
  • Legitimate interest
  • Legal obligation

Data Sharing

We may share data with:

  • Hosting providers
  • Analytics tools
  • Booking tools (Calendly or Odoo)
  • Chat tools (Crisp)

All comply with GDPR.

Retention

  • Leads: up to 24 months
  • Clients: contract duration plus legal obligation
  • Analytics: per provider policy

Your Rights

You have the right to:

  • Access
  • Rectify
  • Erase
  • Restrict
  • Object
  • Data portability

Contact: Love@afc-collection.co

Security

We apply appropriate technical and organizational measures.

Third Parties

We are not responsible for external websites.

Updates

Policy may be updated at any time.

Contact

Love@afc-collection.co